Move through every step of patient care faster with fewer missed charges and less after-hours charting.
Software That Powers ER & Specialty Practice Teams
“We printed out treatment sheets... I would hoard all those clipboards. Then the techs couldn't do anything because I had them, or I couldn't make a change because they had them.”
When patient status lives on paper, whiteboards, and in people’s heads, teams spend time chasing updates instead of having a clear picture of what’s happening with each patient.
Paper treatment sheets get rewritten, misread, or missed during long shifts, leaving teams working from information that may be incomplete, unclear, or out of date.
When treatments are performed, medications are administered, and updates happen before they’re documented, clinical details get harder to track and revenue slips through the cracks.
When drug guidance, dosing tools, and protocols live in separate places, decisions take longer, focus gets broken, and details get missed.
"...the worst part of my job was records. I would dread STAT cases because I would stress about having to record the many treatments I would request in a very short, critical time."
Complex ER and specialty cases can move across teams, services, and shifts, making it easy for updates to get missed between handoffs. As treatments are completed, the record updates in real time, keeping orders, notes, charges, and patient status connected without relying on someone to chase every update. Teams can quickly see what’s been done, what still needs attention, and what’s changed since the last handoff, so the next person stepping into the case has the context they need to keep care moving from triage through treatment, recovery, and discharge.
When care moves fast, safety checks need to happen where decisions are being made. Drug calculators, dose-range checks, and the industry’s only veterinary-specific drug interaction checker from Plumb’s help teams check doses, interactions, and risks without leaving the record, adding an extra layer of support for high-stakes cases.
Complex ER and specialty patients can have years of records, referral notes, diagnostics, and prior treatments to review before teams make the next decision. Patient summaries surface key details in seconds, helping teams quickly understand what matters. When they need more detail, references link back to the source record so they can go deeper without starting from scratch.
Fast-moving care shouldn’t mean missed charges. As treatments are completed, charges are captured automatically, helping billable work make it onto the invoice without relying on memory, sticky notes, or end-of-shift cleanup. Revenue keeps pace with the care your team delivers, even when cases are moving quickly.
In surgical and critical cases, anesthesia details need to stay connected from procedure to recovery. Digital anesthesia records keep vitals, medications, events, and monitoring notes with the rest of the chart, so teams can see what happened under anesthesia without searching through separate records. When the patient moves to recovery, ICU, or another service, the anesthesia history moves with them.
The ultimate cloud-based veterinary PIMS made for ER and specialty hospitals. Treatment sheets, status boards, multi-provider charting, and automated charge capture are all built for the pace of critical care.
Explore Instinct EMR
Your patient care is going to improve, your workflow is going to improve, your communication between team members is going to improve, and your bottom line is going to improve [with Instinct EMR].
Jess Lawrence
Practice Manager, Wilvet Salem Emergency
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