Align teams, standards, and patient data across every veterinary partnership & location.
Trusted by Hundreds of Multi-Location Practices
“We printed out treatment sheets... I would hoard all those clipboards. Then the techs couldn't do anything because I had them, or I couldn't make a change because they had them.”
Each clinic develops its own workflows, templates, and habits. For corporate groups, that variation makes quality, training, and reporting harder to manage.
Paper treatment sheets get rewritten, misread, or missed during long shifts, leaving teams working from information that may be incomplete, unclear, or out of date.
On-premise and legacy PIMS add server upkeep, slow rollouts, and inconsistent access. Growth gets harder when each location needs separate fixes.
New software fails when teams feel it was chosen for leadership, not the floor. Practice managers need tools that staff can actually use during a shift.
"...the worst part of my job was records. I would dread STAT cases because I would stress about having to record the many treatments I would request in a very short, critical time."
Medical errors can affect patient care, team time, client trust, and hospital revenue. Instinct EMR helps corporate groups reduce preventable risk with workflow guardrails, including real-time digital treatment sheets, dose-range checks, embedded Plumb’s guidance and calculators, automated prompts, and clear audit trails. Teams get support catching potential issues before they become bigger problems, while leaders get a stronger foundation for consistent care across every location.
Small missed charges add up quickly across a multi-location group, especially when treatments and invoices are managed differently from site to site. Instinct Treatment Plan connects treatments, task completion, documentation, and charge capture, helping teams record charges as care happens. That reduces revenue leakage, cuts down on manual cleanup for managers and central teams, and gives groups a more consistent way to protect billable work across locations, even when care is moving quickly. Leaders can see more of the work being done without relying on end-of-shift fixes or manual follow-up.
Corporate groups need fast answers without chasing spreadsheets, exports, and disconnected reports. Instinct EMR’s analytics dashboards bring key hospital data into one place, helping leaders understand visit, treatment, revenue, product usage, client, and patient trends across locations.
Documentation quality and timeliness can vary across providers, shifts, and hospitals. ScribbleVet is an AI scribe that helps providers draft SOAP notes faster, reducing documentation pressure during busy days. Teams can spend less time catching up on records, while groups get more complete, consistent documentation that’s easier to review across locations. That gives leaders a clearer picture of care across hospitals without adding more documentation burden to busy teams.
Inventory becomes harder to manage as hospitals grow, especially when teams rely on sticky notes, clipboards, spreadsheets, or tools that don’t connect to the PIMS. Instinct Stockroom brings inventory into the EMR workflow, updating counts as treatments are completed and giving teams real-time visibility into stock levels, product usage, stockouts, and supplier trends. Groups can reduce manual tracking, avoid costly stockouts, and make smarter inventory decisions across locations. Instead of relying on each hospital to manage inventory separately, leaders get a clearer view of what’s being used, what needs attention, and where small changes could improve control across the group.
As groups grow, teams need support that helps them make confident decisions, adapt to change, and keep care consistent across locations. Standards of Care (formerly Plumb’s Pro) and Plumb’s support clinical confidence at the point of care with trusted guidance, drug information, and diagnostic and treatment support. And with Instinct’s hands-on onboarding and support approach, doctors, managers, and care teams get help adopting new workflows with confidence, so each location has the guidance it needs from implementation through everyday use.
Instinct EMR helps corporate groups connect complex and high-acuity care across hospitals with records, treatment planning, charge capture, team communication, and visibility in one system, so care teams stay coordinated and leaders can see what’s happening across locations.
Explore Instinct EMR
I was able to give owners information that isn’t really available anywhere else and make sure they’re informed correctly,
Joni Shimp, DVM
Medical Director at Greenlight Pet ER
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