When you’re the veterinarian stuck at your desk finishing notes long after you were supposed to leave, the appeal of a veterinary scribe is pretty obvious. But in a multi-veterinarian practice, the value of an AI scribe goes well beyond helping one person get home on time. Veterinary medicine is a team effort, and so is keeping a patient’s story straight. Everyone writes notes, and everyone eventually works from someone else’s.
Here are four reasons the whole practice benefits when every veterinarian has access to the same veterinary scribe.
ScribbleVet is an AI-powered veterinary scribe that turns appointments, calls, and dictation into detailed medical records. Try it free for 14 days.
1. Every Note Supports the Next Handoff
In a multi-veterinarian practice, the veterinarian who saw the patient may not be the one returning the lab results, handling the callback, or seeing the recheck. You may know exactly what you meant when you wrote “recheck PRN,” or remember the offhand detail a client mentioned that later turns out to matter. But that doesn’t help the next person if it never made it into the record.
An AI scribe uses the entire recorded conversation to generate the note, so the record isn’t being built from memory at the end of the day or limited to whatever details you had time to write down in the moment. The transcript is also there if something needs to be confirmed later.
Ezra Steinberg, VMD, DACVS, at Maine Veterinary Medical Center, has seen that firsthand since his practice started using ScribbleVet. As he put it, “If somebody else has to pick up your case, they’re going to know exactly how everything has gone down.”
Read more about Dr. Steinberg’s experience with ScribbleVet in How Maine Veterinary Medical Center Improved Records & Reduced After-Hours Charting With ScribbleVet
2. The Same Information Is Easier to Find
Everyone documents a little differently. Some veterinarians write out more detail, others keep things brief, and some organize the information differently altogether.
ScribbleVet can bring more consistency to those records while still letting veterinarians capture the appointment in the way that feels natural to them. They can talk through the visit or dictate as they normally would, and ScribbleVet organizes that information into consistent veterinary SOAP notes. Shared templates can create even more consistency for things like wellness visits, behavior exams, or surgery cases. The veterinarian still reviews and approves the final note, and the team gets used to finding the same kinds of information in the same places.
3. Follow-Up Is Easier to Track
The original SOAP is only part of the story. Clients call back, results come in, medications change, and rechecks get scheduled. Those updates may be handled by different people, and they all need to make it into the chart, too.
ScribbleVet can also help with the documentation that happens outside the exam room. It can listen to phone calls and generate communication notes, help document pharmacy calls and insurance-related information, and create referral letters and client-facing Care Cards, making follow-up information easier to share consistently.
That helps keep important updates documented and makes follow-up easier to share with clients, too.
Want templates for some of these documentation tasks? Download 5 Free ScribbleVet Templates for Faster, More Complete Notes
4. Help Where Each Veterinarian Needs It
Not every veterinarian gets slowed down by the same part of documentation. One may fly through SOAP notes but dread documenting phone calls. Another may do a lot of dentistry and wish dental charting didn’t take so much time. Someone who already charts quickly may just want to spend less of the appointment looking at a screen and more of it listening to the client.
Dr. Steinberg, for example, uses ScribbleVet throughout his surgical cases. “I dictate the entire surgery report, the post-operative plan, and anything else that involves the case. I take my gloves off. I hit Scribble on the app. And the notes are already made.”
In practices that regularly use relief veterinarians, ScribbleVet’s Record Review can also help someone get oriented to a long medical history without spending as much time digging through the chart. Not every veterinarian has to use ScribbleVet in exactly the same way to get something useful out of it.
Better Records Help the Whole Practice
One veterinarian may be the reason a practice tries an AI scribe in the first place. But once more veterinarians start using it, the whole team gets better records to work from. The technician returning a call has more context. The veterinarian seeing the recheck can see what happened last time. And the person reviewing results doesn’t have to piece together the story from a few short notes.
Getting one veterinarian home with their notes finished is a good reason to try an AI scribe. Helping the whole practice keep the patient’s story straight is an even better reason to make sure everyone has access.
Try ScribbleVet free for 14 days and see what it can do for your practice.
