A Love Letter to Veterinarians: Instinct and ScribbleVet are Joining Forces! 🧡

Instinct all started about 10 years ago with a memory I can’t shake: sitting in practice and having the words “practice management software” give me that punch-in-the-gut feeling. Like many of you, I was spending 80% of my day in front of a screen instead of with my patients.

It was clear then, and for many of us, it’s still true today–our profession is dealing with a crisis in the exam room: a desperate need for actual innovation.

Instinct’s mission is focused on exactly that. We are building the system of the future for advanced veterinary practices. 

Today, that mission takes a massive leap forward: We are beyond thrilled to announce that Instinct has acquired leading AI platform ScribbleVet, and with it, Instinct EMR becomes the first PIMS to combine best-in-class AI scribing (ScribbleVet), clinical decision support (Plumb’s and Standards), and workflow (Instinct) in one modern, integrated system.

💻 The State of Practice Software

Over the years, we’ve learned that the highest-performing and most profitable hospitals have moved beyond clunky, click-heavy, limiting systems. In adopting Instinct EMR, they have prioritized software that makes the practicing veterinary team faster, safer, more accurate, and more in touch with all the available information.

But we also know the reality: 50% to 60% of veterinary hospitals are still stuck using outdated, legacy systems designed decades ago to manage cash registers and the client book.

One of my favorite quotes is: “The future is already here–it’s just not very evenly distributed.” 

A better future has already arrived. Over the past 5 years, we’ve seen Instinct EMR take hold in the world’s most advanced hospitals, and recently, we began distributing it further with the launch of Instinct EMR for General Practice. 

By joining forces with ScribbleVet, we are now taking that future to the next level and combining deeply embedded intelligence with the best-in-class practice software of the future. 

🦸 Why Instinct + ScribbleVet? A Bold New Future of Hospital “Superpowers”

In bringing ScribbleVet and their incredible team into the Instinct family, we are accelerating building the intelligent nerve center of the future for specialty, ER, and advanced general practices. 

We believe that ambient medical note technology and AI tools are not just “add-ons” but core pillars of that future. To that end, this year we’re launching a unique slate of AI-powered clinical, workflow, and business enhancements deeply integrated into Instinct EMR. By uniting the ScribbleVet and Instinct platforms, we are accelerating this vision and building a true clinical intelligence platform—one powered by best-in-class AI and clinical decision support that redefines what practice management software should be.

🚀 What This Means for Instinct and ScribbleVet Hospitals

First, a note on choice: At Instinct, we put our hospitals first. While we are building deeply integrated intelligence with ScribbleVet, Instinct will continue to support multiple AI scribe integrations, and ScribbleVet will continue to support multiple PIMS integrations. Instinct remains open—if there’s a tool you already love, nothing is changing!

With that said, starting today, Instinct EMR is moving beyond being a “Practice Information Management System” to becoming a clinical intelligence platform. For Instinct and ScribbleVet customers: Get ready! Over the coming months, you’ll see our teams come together to build a seamless, “it just works” experience that we think will change your workday forever. 

In the short term, our goal is to create immediate value in two ways:

• ScribbleVet Customers: For the first time ever, scribing will be supported by Plumb’s directly within your ScribbleVet workflow!
• Instinct EMR Customers: We are embedding AI intelligence directly within your PIMS, including ScribbleVet tools like scribing, medical record summarizing, and AI dental charting!

Instinct continues to be our love letter to the profession, for the way modern practice should be. Now with ScribbleVet, we are even more optimistic about building the system of the future for practices everywhere. 

Let’s do this!

Caleb Frankel, VMD
CEO & Founder of Instinct Science

We hope you’ll join us. Click here to learn more about how Instinct can transform your practice. Want to get started with ScribbleVet? You can sign up for a free trial today.