Modernize Your PIMS:
Boost Productivity, Profitability, & Elevate Care

Dec 17, 2025 at 2:00 PM ET / 11:00 AM PT

Your veterinary team deserves intuitive, easy-to-use software that helps you work smarter, safer, and more profitably.
In this webinar, we will show you how to move beyond outdated systems and achieve new levels of practice efficiency:

  • Stop revenue leakage: See how automatic charge capture eliminates manual billing and helps recover thousands in lost revenue.
  • Boost clinical safety and flow: Discover hour-by-hour treatment sheets that ensure safer handoffs, real-time tasking, and clinical clarity on every patient.
  • Modernize your practice: Explore the seamless experience of integrated Instinct Payments, built-in analytics, and Plumb’s, all in a fast, secure, cloud-based platform.

We’re excited to welcome Alex Schechter, DVM, Founding Veterinarian at Burrwood Veterinary, to this webinar. He’s a leader who is seeing firsthand the difference in everyday workflows. He will share how digital treatment sheets and intelligent features have improved team communication and patient safety.

Join us and learn how to move beyond manual processes, stop revenue leakage, and establish the modern, stress-free workflow your team needs.

Multi-Device EMR

Speakers

Join our panel of experts as they walk you through Instinct EMR for Primary Care, share real practice perspectives, and highlight how a modern PIMS supports clearer communication and more confident clinical decisions.

Jayne Lennan

Senior Adoption Specialist

With seven years as a veterinary technician in emergency and cardiology, Jayne brings deep clinical insight to her current role as an adoption specialist at Instinct Science. For nearly four years, she has guided hospitals through onboarding and implementation to strengthen their workflows and patient care. She is originally from Eagle, Colorado and is motivated by a lifelong commitment to animals and the veterinary teams who care for them.

Gillian Clowes

VP of Product Management, Instinct Science

With 15 years of experience working in SaaS and Product Management, Gillian has spent her career obsessing over customer problems—digging deep to understand the real challenges, then working cross-functionally to actually solve them. Her focus: solutions that make veterinary workflows smoother and patient care stronger.

Alex Schechter, DVM

Founding Veterinarian, Burrwood Veterinary

Originally from Franklin, Michigan, Dr. Alex earned his Bachelor of Science from the University of Michigan and his Doctor of Veterinary Medicine from Michigan State University. He completed an Emergency and Specialty Medicine internship at BluePearl Veterinary Partners in New York City.

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