The general practice software system of the future

Finally, a PIMS built for busy veterinary teams tired of sluggish software, lost charges, and scattered workflows. Manage busy caseloads, capture every charge, and support safer, smoother care with Instinct EMR for Primary Care.

Female Vet with Cat, Status Board and Charge Capture
Trusted by 300,000+ caretakers, 400+ hospitals, teaching institutions, & emergency centers

What makes Instinct EMR for Primary Care different

Manage patient care

Chart, treat, and monitor with connected medical records, integrated labs, treatment sheets, and intelligent tools that support safer care. Real-time status boards help your team stay aligned, while built-in safety alerts catch dose issues before they reach the patient. And coming soon: Instinct Intelligence—an AI assistant turning clinical data into clear, actionable insights for veterinary teams and pet owners.

Desktop EMR for Primary Care: Evidence-Aligned Workflows

Capture every charge

Capture charges automatically, generate accurate invoices, and streamline payments so nothing gets missed. Instinct tracks treatments, medications, and diagnostics as they are completed, helping prevent lost revenue and the end-of-day scramble. With clear estimates, templates, and client-ready invoices, your team can bill accurately while staying focused on patient care.

Laptop EMR for Primary Care: Built-in Revenue Integrity

Simplify daily workflows

Handle appointments, procedures, dentistry, surgery, imaging, and hospitalized care in one simple, cloud-based system with 24/7 support. Structured orders and guided workflows help teams stay consistent, even on the busiest days. Built-in client communication, digital anesthesia sheets, and connected records make every step faster and easier for your whole hospital. And coming soon: the Instinct Portal, which gives clients secure, self-service access to their pet’s medical records.

Desktop EMR for Primary Care: Operational Calm at Scale

What Instinct users are saying

See Instinct EMR for Primary Care in action

Finally, a PIMS that works as hard as your general practice team

Instinct EMR for Primary Care replaces outdated systems with one clean, connected platform that brings structure to your day, clarity to your records, and peace of mind to every shift.

Multi-Device EMR

Everything your team needs, all in one place

Unify your records, treatment sheets, labs, payments, and charge capture into one simple workflow, helping your team stay organized. And with hour-by-hour visibility, you’ll always know what’s due, done, or behind.

EMR in the Park

Capture every charge without slowing down

No more digging for missing charges. Every billable item is captured automatically—and practices using Instinct EMR recover 11 percent more revenue than those relying on manual or legacy systems. With this kind of financial performance, it’s a system that practically pays for itself.

Capture Charges

Faster, friendlier checkouts built into your PIMS

Tap-to-pay, mobile checkout, and remote payment options help your front desk move clients through smoothly and prevent bottlenecks that slow down the day.

Desktop EMR for Primary Care: Built-in Revenue Integrity

Clinical guidance, woven into your workflow

Your team can access trusted drug details and practical clinical guidance right from the patient record, with built-in support and client-ready handouts from Plumb’s and Standards.

EMR with Plumb’s

See Instinct EMR for Primary Care in action

See how modern workflows, automatic charge capture, built-in payments, and connected patient care can simplify every part of your workday. Instinct EMR for Primary Care replaces scattered tools and outdated systems with one clean, cloud-based platform that keeps everyone organized and aligned. Complete the form to schedule a free demo and see how it can make every shift smoother and safer.

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