What’s the difference between Instinct EMR and Instinct Treatment Plan?

Instinct Treatment Plan is a veterinary workflow system that serves as your hospital nerve center, digitizing outpatient and inpatient treatment flows. With Instinct Treatment Plan at its core, Instinct EMR helps you track patient history, manage care, collaborate with your team, communicate with clients, and monitor business analytics from one place.

Feature
Instinct Treatment Plan
Status Board

Status Boards give you a birds-eye view of patient management, combining outpatient, inpatient, and boarding workflows. Each board is standardized with columns for patient details, assigned doctor, location in the hospital, check-in/out times, triage tags, and alerts.

Treatment sheets

Consider this your digital command center for both outpatient and inpatient treatments. Effortlessly track each patient's progress with a 24-hour view. Streamline your treatment processes with auto-filled notes and custom groups based on reasons for visit, previous visits, and vaccines. Plus, automatically capture all billable items to ensure the patient invoice is always up to date.

Vitals tracking

Easily monitor and compare your patients' vital signs throughout their visits, giving you a clear picture of their health trends over time.

Anesthesia (Ax) Mode

Simplify anesthesia recording with Ax Mode, integrating anesthetic monitoring directly into the medical records. Access all of Instinct's safety features—including safety warnings, dose calculations, and the Plumb's drug reference integration—and automate billing to invoices.

Plumb's integration

Automatically calculate the correct dose while treating a patient, without having to reference a paper dosing sheet.

Patient safety warnings

Stay ahead of potential risks with automated alerts for dosages, ensuring treatments stay within safe ranges set by your hospital.

Predicted billing

Eliminate billing surprises and improve trust and satisfaction for your clients by providing transparent and accurate billing estimates based on what's been completed and what's scheduled in the future, including treatments, procedures, and hospitalization time.

Automated charge capture

Automatically add all billable items to the treatment sheet whenever related services are ordered or completed, including timed charges like hospitalization, fluid pump, and daily blood pressure fees.

Task list

Streamline task management within your team, assigning and tracking time-sensitive tasks directly in Instinct for better coordination and efficiency.

24/7/365 chat support

Access our team of veterinary professionals any time via in-app chat for instant support, ensuring your team always has the help they need, whenever they need it.

Rapid patient registration

Quickly register critical patients with just the essential details, allowing immediate treatment initiation and streamlining the care process in urgent situations.

Hospital-wide communications board

Unify your entire team with helpful communication tools to increase transparency throughout your hospital. See which team member is assigned to each patient and easily add triage tags, code status, admit/ready to go home status, and more to any patient.

Vaccine/service reminders

Automate your reminder system, ensuring patients stay up-to-date with vaccines and services without manual follow-ups, enhancing patient care and adherence.

Charting

Quickly access patient charts and medical history and use pre-populated text fields, customizable snippets, and templated SOAP notes. Incorporate attachments like photos and videos to enrich patient records and streamline documentation.

Estimates

Effortlessly generate precise, customizable estimates, converting them into treatment plans or invoices with a click, ensuring transparency and accuracy in billing.

Communications log and
one-way email communication

Document and access all patient-related communications in one place, from internal notes to emails between referring staff, owners, and specialists, streamlining information flow and enhancing collaboration. Use snippets to add prepopulated text to client-facing emails.

Appointment scheduling

Enable your team to easily see staff availability and appointment types for easy scheduling, and send email reminders to reduce no-shows and cancellations.

Instinct Stockroom (inventory management)

Spend less time managing inventory by enabling real-time inventory tracking, list management, and automatic syncing between EMR and treatment sheets.

Prescriptions/label printing

Simplify prescription management and label printing with support for popular printers (DYMO, Zebra) and easy access from any patient screen, streamlining medication dispensing.

Instinct Payments (embedded payments)

Enable customers to pay their bill with text or link to pay. A fully integrated Treatment Sheet and PIMS means the bill is automatically handled.

Client chat tools

Chat with clients directly through Instinct with a unified tool for two-way texting, all logged within the patient's chart for easy reference. Send messages to customer phone numbers, view message history, receive messages from customers, and enable chat notifications to make sure you never miss a message.

Diagnostics tracking

Easily review and follow up on integrated diagnostic results from IDEXX, Heska, Antech, and Asteris. Apply custom filters and sorting options that remain in place across Instinct sessions, so you can easily manage and follow up on tests. Filter by status, name, order date, receive date, provider name, and source.

Ready to be an Instinct hospital? Let’s talk.

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